Configuring Email Integration With Apple Mail
Before Getting Started
Read the Guidelines for Email Integration article to ensure necessary first steps have been taken for successful integration.
How it Works
You can choose to forward your emails from Apple Mail to the application. When selecting the email address, please make sure that the email address with which you are choosing to set up email forwarding, is the email address associated with your user account in your application.
The following directions show you how to forward emails from Apple Mail to your application (Incoming and Outgoing).
How to Set up Integration
Set up Incoming Email Forwarding
In Apple Mail, Choose Mail > Preferences and click the Rules button on the toolbar. Click “Add Rule”.
Configure a rule for “Account” for your email account with action as “Forward Message”.
Click OK to save.
Set up Outgoing Email Forwarding
Apple Mail does not allow using Rules with Outgoing emails. You can manually forward any outgoing communication by BCCing your application’s Email address.