Contact your firm’s CosmoLex Administrator. They can disable Two-Factor Authentication. Steps on how to disable are HERE
- If you are the firm’s only CosmoLex Administrator, only then send an email from a firm official email address to firstname.lastname@example.org including the following details:
- Firm Name
- Your Name
- Email address
- Phone Number where you can be reached
- Last 4 digits of Credit Card Used to make CosmoLex payments
- The approximate time you last used CosmoLex
Once we verify your identity, we will send you a one-time use code. You can use your Login, Password, and this one-time code to log in.
As soon as you log in, you (or the program admin) can disable Two-Factor Authentication till you figure out your SMS or Cell Phone situation.